Delivery & Returns

The Belle Promise!

We stand behind our items and want you to be satisfied with them! We always do our best to take care of our customers – dealing with all situations responsibly and fairly. 

Delivery timing & Method:

We deliver anywhere in South Africa. Upon receiving your order, we will process it within 48-72 hours (depending on what bank you paid from, excluding Weekends and Public Holidays). Thereafter your order will be shipped to you within 20-35 business days.

If the courier has a problem, they will attempt to make contact with you through the mobile number that you have provided upon check out.

If there is a delay, please email me and I will try and speed up the process as best I can but unfortunately at times its best to be patient until your order arrives. If you order arrives after 40 Days, I will send you a 20% OFF voucher for the inconvenience. 

MAIN DISTRIBUTION METHOD USED - DROP SHIPPING
Our items are sent with drop shipping directly from our International suppliers to you in order to keep prices competitive, allow a wider variety, speed up the shipping time, reduce shipping fees and eliminate a second shipping fee (local courier from me to you). 

We do our best to supply the best quality products and the best options and variety of styles that are unique and new to the SA market at the best value to you by saving costs where we can. 

Delivery costs:

We offer FREE delivery nationwide!

Returns:

NO REFUND and NO RETURN option is available as this is an ONLINE ONLY based drop shipping company.

We do NOT issue refunds. We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions or sizing or styling at orders@belleboutique.co.za.